Identity Policy
In order to protect the participants in the marketplace and the integrity of the feedback system, NetSoftware Solutions (NSS™) requires that participants adhere to the NSS™ identity policy. In the context of this policy, we define:

User
    A person who will conduct transactions on NSS™ - submitting or applying for jobs, responding to interview requests, performing work or submitting or receiving payments.
 
User Account
    The NSS™ account associated with a user characterized by having a user ID, name and basic contact information.

Client Account
     A person or company who will conduct transactions on NSS™ - applying for contract work, or specific programming, clients are responsible for prompt payment, on time into our bank account.

 

1. The identity information on all User  & client Accounts must be real and verifiable
In order to participate in transactions on NSS™, users/clients must be who they say they are. Users/clients must use their own name and contact information and portrait in their user accounts. The following rules apply:

   1. You must use your own name. For example,
         1. You may not use fake names: "Will work hard"
         2. You may not use someone else's name: "Abraham Lincoln"
         3. You may not use a company identifier as your name: "Company Worker 1"
   2. You must use your own contact information.
         1. Your complete address must be real and verifiable.
   3. Your portrait must be a likeness of you. For example,
         1. You must not use a likeness of someone else as your portrait.
         2. You must not use a company logo as a portrait.

2. Each User/Client may use only *ONE* User Account on NSS™.
The NSS™ feedback system is compromised when users can abandon feedback by creating a new account. In addition, other policies created by NSS™ for protection of the participants in the NSS™ marketplace are also compromised by the use of multiple accounts. Therefore NSS™ restricts each user to use a single profile on NSS™.
Prohibited behaviors include but are not limited to:

   1. Creating a new account for the purpose of abandoning your past negative feedback.
   2. Creating a new account for the purpose of artificially increasing your job quota.
   3. Creating separate buyer and provider accounts to hire oneself.

3. Each User Account may be used only by *ONE* User.
The NSS™ feedback system is compromised if feedback associated with a user account was not earned by that user. Thus NSS™ restricts user accounts to be used only by a single user, whose name and contact information are on the account.
Prohibited behaviors include but are not limited to:

   1. Sharing a User Account between multiple users for the purpose of artificially increasing hours or feedback.
   2. Sharing a User Account between multiple users for the purpose of concealing the identity of the person actually doing the work.
   3. Using a shared account to get jobs for other accounts.
   4. Transferring a User Account from one person to another.

Note
Companies are not covered under this restriction - companies can be transfered between owners and depending on the roles different users can access and use a company account. But each individual user must be registered and granted appropriate permissions.
4. NSS™ reserves the right to verify each user's identity at any time
In order to enforce other NSS™ policies, NSS™ may require participants to verify the name and contact information on the user profile by submitting some or all of the following documents:

   1. Official identification document that shows photograph and name.
   2. Legal document that shows name and contact information.
   3. Legal document that shows name in English.

In addition, in some cases, NSS™ staff may require interaction with the user via webcam.
Frequently Asked Questions
What will the verification be used for?

    * Determining ownership of duplicate accounts
    * Determining ownership of hacked accounts
    * Unsuspending accounts
    * Determining ownership of accounts showing suspicious or high risk activity
    * As a backstop for Security Questions if it seems appropriate
    * Any other reason that NSS™ deems fit

What if name and contact information are not real or cannot be verified?
If you are unable to verify your identity as matching that on the account, then NSS™ could at our discretion:

    * suspend withdrawals from the account,
    * suspend hiring from the account
    * suspend all assignments
    * revoke the payment guarantee for existing assignments
    * suspend the account,
    * close the account and
    * potentially suspend or close accounts suspected of being duplicates.

What is considered an acceptable portrait?
Your portrait must be a verifiable likeness of you and only you

    * A simple photograph is recommended.
    * An avatar or other stylized image of yourself is acceptable, within limits.
    * Do not use a group picture. You must be the only person in your portrait.
    * Do not use artwork that isn't a likeness of you. Logos, clip-art, landscapes, etc. are not acceptable.
    * The likeness must be of you the person, not just a representation of your profession or personality.
    * Images must be appropriate for a professional, global community.

What about Affiliate Contractors?
Staffing managers must be able to provide documentation showing that the AC is working for them.

What do I do if I know that someone is violating the policy?
If you know that some user is violating the policy, you are obliged to notify NSS™ by contacting Customer Support.

What do I do if my accounts are in violation of NSS™ policy?
Please contact Customer Support and describe your specific circumstances. We understand that the policy has not always been clear and therefore NSS™ will work with you to remedy the situation during the transition period, while still protecting the interests of the marketplace and the integrity of the NSS™ feedback system.

All polices are subject to the NetSoftware Solutions (NSS™) Site terms Agreement. Any capitalized term undefined in this Policy shall have the meaning ascribed to it in the Legal Agreement action.

Warning
Violation of these guidelines may result in suspension or termination of your account.
In this case all moneys due will be immediately payable and all moneys due to offending contractor will be forfeit.

If you are aware of a potential violation, please contact Customer Support.
Note
For further clarification or if you have any questions about a specific policy, please contact Customer Support.